Terms and Conditions for Providing Services

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1. General Provisions

1.1. These Terms and Conditions define the rules for providing services via electronic means by Edicore Adam Tomaszewski, located at 91-037 Lodz, Lutomierska 123/22, registered under NIP 7262399840.
1.2. These Terms and Conditions are made available to all users before using the website, and every user is required to accept them when using the online store.
1.3. The website operates in accordance with applicable laws and data protection regulations such as the GDPR.


2. Definitions

  • Service Provider: Edicore Adam Tomaszewski.
  • User: Any person visiting or making use of the website and services provided by the Service Provider.
  • Website: The online store accessible at https://mulpure.store/.
  • Electronic Services: Services provided via the internet, including access to the online store, account creation, and placing orders.

3. Scope of Services

3.1. The Service Provider provides the following services via electronic means:

  • Enabling Users to browse and purchase products through the online store.
  • Providing an account registration feature for personalized shopping experiences.
  • Sending order confirmation emails and transactional communications.

3.2. The Service Provider reserves the right to modify the scope of services if necessary to improve the functionality or for legal compliance.


4. Technical Requirements

4.1. To use the services provided via electronic means, the User must meet the following technical requirements:

  • Access to a device with an internet connection.
  • A web browser that supports JavaScript and cookies.
  • An active email address.

4.2. The Service Provider is not responsible for any technical difficulties arising from the User's equipment or software.


5. User Obligations

5.1. By using the services, the User agrees to:

  • Provide accurate and truthful information when creating an account or placing orders.
  • Use the website in a manner that does not disrupt its functioning or violate applicable laws.
  • Refrain from sharing offensive, misleading, or unlawful content.

5.2. Any breach of these obligations may result in the suspension or termination of the User's access to services.


6. Ordering Process

6.1. Users can place orders by:

  • Browsing products on the website.
  • Adding products to the shopping cart.
  • Completing the checkout process by providing necessary information and making payment.

6.2. The Service Provider reserves the right to refuse orders in cases of suspected fraud or violation of these Terms.


7. Payments

7.1. The online store accepts the following payment methods:

  • Credit/debit cards.
  • Online payment systems (e.g., PayPal, Stripe).
  • Bank transfers.

7.2. Payments must be completed at the time of placing the order. Orders are processed only after the payment is confirmed.

7.3 Main payment currency is euro:

  • We currently deliver to West Europe.
  • Destinations like East Europe (for instance Poland please contact via email to manage individual delivery conditions and payment currency setting as euro is not default payment currencies)

8. Returns and Complaints

8.1. Users have the right to return purchased goods within 14 days, in accordance with applicable consumer protection laws.
8.2. Complaints regarding services or products can be submitted via email to tea@mulpure.store and must include details such as the order number and the reason for the complaint.
8.3. The Service Provider will respond to complaints within 14 days.


9. Privacy and Data Protection

9.1. The Service Provider processes personal data in compliance with applicable data protection regulations, including the GDPR.
9.2. Detailed information on data processing can be found in the Privacy Policy available at https://mulpure.store/products/pages/privacy-polic...


10. Intellectual Property

10.1. All content available on the website, including text, images, and logos, is the property of the Service Provider or its licensors.
10.2. Users may not copy, distribute, or use the content without prior written consent.


11. Liability

11.1. The Service Provider is not liable for damages caused by:

  • Incorrect use of the website by the User.
  • Temporary unavailability of the website due to maintenance or technical issues.

11.2. The Service Provider’s liability is limited to the value of the User's order in cases of justified claims.


12. Termination of Services

12.1. The User may terminate the use of services at any time by discontinuing the use of the website or deleting their account.
12.2. The Service Provider reserves the right to terminate or suspend services in cases of misuse or violations of these Terms.


13. Changes to the Terms

13.1. The Service Provider may update these Terms and Conditions when necessary.
13.2. Users will be notified of significant changes via email or a notice on the website.


14. Governing Law and Dispute Resolution

14.1. These Terms and Conditions are governed by the laws of Poland.
14.2. Any disputes arising from these Terms will be resolved by the competent courts of Poland.


15. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: tea@mulpure.store

By using the website and services, Users acknowledge that they have read, understood, and agree to these Terms and Conditions.

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